These terms and conditions govern the booking and cancellation of appointments with Jody Panico. By scheduling an appointment with us, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from booking an appointment.
1. Booking Appointments
1.1. To book an appointment with Jody Panico, you may use our online booking system, call our studio, or schedule an appointment in person.
1.2. When booking, please provide accurate and complete information, including your contact details and any specific requests or preferences.
1.3. Appointments are subject to availability. We will do our best to accommodate your preferred date and time, but it is not guaranteed.
2. Cancellation and Rescheduling
2.1. If you need to cancel or reschedule your appointment, please notify us as soon as possible. We understand that circumstances may change.
2.2. Cancellations and rescheduling can be done through our online booking system, by calling our studio, or in person.
2.3. We request a minimum of 48 hours' notice for cancellations or rescheduling to allow us to accommodate other clients effectively.
2.4. Failure to provide at least 48 hours' notice may result in a cancellation fee or forfeiture of a booking deposit, which will be determined by Jody Panico.
3. No-Show Policy
3.1. If you fail to attend your appointment without prior notice, it will be considered a "no-show."
3.2. No-shows may result in a cancellation fee, and repeated no-shows may affect your ability to schedule future appointments.
4. Late Arrival
4.1. We recommend arriving on time for your appointment. Late arrivals may result in a shortened service, as we cannot extend the session into the time reserved for the next client.
5. Payment and Refunds
5.1. Payment for services is due at the time of the appointment. We accept various payment methods, which will be communicated to you.
5.2. All payments are non-refundable. If you are dissatisfied with the service, please contact us to discuss your concerns.
6. Client Illnesses
6.1. We cannot treat clients who have an illness that may pose a risk due to the close contact nature of the treatment. If you are feeling unwell or displaying symptoms of illness, please contact us to reschedule your appointment.
7. Changes to Terms and Conditions
Jody Panico may modify these terms and conditions at any time. Please check this page regularly to stay updated on any changes. Your continued use of our services after any changes will be considered your acceptance of those changes.